My Order Hasn't Arrived, What should I Do?

Once placing an order with Costume Box you'll receive an email notification once your order has been shipped. Tracking information will then be sent via SMS and email.

Through this tracking information you will be able to identify where your order is and how long it will take for it to be delivered.

Orders placed with Express and Standard delivery can be delivered any time during business hours. Sadly we are unable to specify a delivery time with the couriers.

If its and international order then depending on where you sent it from will determine the additional time it will take to get to your delivery address.